Kebijakan ini menjelaskan bagaimana Baoding Welk Automation Technology Co., Ltd. menggunakan informasi yang dikirimkan melalui www.level-meters.com untuk pertanyaan instrumen level industri.
WELK Level is the public brand of Baoding Welk Automation Technology Co., Ltd. ("WELK Level", "we", "us"). We operate www.level-meters.com for industrial level-instrument inquiries. This Privacy Policy explains how we collect, use and protect information when you visit the site, submit an RFQ, upload technical files or contact us by email or WhatsApp.
1. Information we collect
We collect information you voluntarily provide through our inquiry form: your name, email address, WhatsApp number (optional), country, product interest, material preference, quantity, and your message. You may also upload tank drawings, vessel photos, old instrument nameplates, datasheets, wiring sketches, project specifications or other documents needed for level meter selection. We do not currently collect analytics usage data through GA4 or Microsoft Clarity because those tracking IDs are not configured. Standard server logs may also record technical data such as IP address, browser type, requested URL and time of access for security and troubleshooting.
2. How we use your information
Inquiry data is used to respond to your request: our engineering and sales team reviews your process conditions, checks suitable radar, ultrasonic, hydrostatic, magnetic, guided wave radar or level switch options, prepares quotation feedback and communicates with you by email or WhatsApp. No analytics data is processed while analytics tracking IDs are not configured. We may also use project records to arrange samples, production, inspection, packing documents, after-sales support and warranty handling. We do not use your data for automated decision-making or profiling.
3. Cookies
We do not currently set analytics cookies. If GA4 or Microsoft Clarity is enabled later, the site loads those scripts only when their environment IDs are configured, and this policy must continue to match the enabled tools.
4. Data sharing
We do not sell, rent or trade your personal information. Your inquiry data is accessible only to WELK Level engineering, sales, production, quality and logistics staff who need it for quotation, order fulfillment or support. No analytics provider receives site usage data while analytics tracking IDs are empty. When shipment, payment, inspection or compliance requires it, limited business information may be shared with freight forwarders, payment service providers, inspection agencies or professional advisers. We may disclose information if required by law or to protect our legal rights.
5. Data retention
Inquiry emails, attachments, quotation records, order communications and after-sales records are retained for the duration of the business relationship plus a reasonable period for accounting, quality, warranty and legal record-keeping. You may request deletion of inquiry data that is no longer needed for active business or legal obligations. No analytics retention applies while analytics tracking is disabled.
6. File uploads and drawings
Drawings, CAD files, tank sketches, application photos and sample documents uploaded through our form are transmitted over HTTPS and used for quotation, model selection, production review and after-sales support. We do not publish buyer drawings or installation photos on the website without permission. NDA handling can be reviewed on request before confidential project files are shared. You may request deletion of uploaded files when they are no longer needed for quotation, production, quality or legal record-keeping.
7. Your rights
Depending on your jurisdiction, you may have the right to access, correct, delete or port your personal data, and to object to or restrict its processing. To exercise any of these rights, email us at sales@welkmeters.com and describe the request clearly. We will review and respond within a reasonable period, normally within 30 days when verification information is complete.
8. International transfers
Because WELK Level serves international B2B buyers, inquiry information may be processed in China and may pass through service providers in other jurisdictions, such as email, hosting, analytics or file-storage services. We use reasonable safeguards and limit access to the information needed for business handling.
9. Security
We use HTTPS, limited staff access and service-provider controls to protect inquiry data and uploaded files. No internet transmission or storage method is completely risk-free, so do not upload highly confidential files until any required NDA or file-transfer arrangement has been confirmed.
10. Third-party links
Our site may link to external websites (e.g. WhatsApp, LinkedIn). We are not responsible for the privacy practices of those sites. Please review their policies separately.
11. Children
This website is intended for business users and industrial procurement, not for children. We do not knowingly collect personal information from children.
12. Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. If we make material changes, we will note them prominently.
13. Contact
For privacy-related questions or data requests, contact us at sales@welkmeters.com or via WhatsApp at +8618131250569.
Last updated: July 2026